How to write right? I put that question to her. She is a wiser, older writer, who never misses an opportunity to tell me between the two of us she is always “righter”. “In what you do, what is right writing is what your client says is right,” she banged her fist on her palm, as was her habit if there was no table within reach. As Messrs. Wren, Martin and Roget had played a major role in shaping two of my three R’s, it was not easy to accept her assertion. Yet, she did have a point. Long ago, when covid would have probably been highlighted as a spelling mistake, I was surprised by a call from Hong Kong. That was my first overseas client happy to have me WFH (another spelling glitch then). We worked happily for about two years. One day, he abruptly told me the boss was not happy with my writing. “Too direct, almost impolite.” Soon, they moved on and he (now a friend working elsewhere) revealed that the boss had changed—the American was replaced by someone from the UK. Was it just a matter of the difference in nationality? Could we have solved it simply by UK-ing US English? Apparently, there was a change in temperament too. Conclusion: You may spend hours sharpening it, but a change in nationality and personality can snap the lead, just like that! Now I am quite used to both extremes. “Your writing is too simple. Can we have some strong words?” “Your writing is too complex. Please simplify.” I simply comply. When writing is your work, write what works. A new book, Writing for Busy Readers, reviews The Economist, has very simple advice: cut unnecessary words, stick to “bedrock vocabulary” and follow simple syntax. The book goes on to give proof of the preaching. Simply deleting half of the paragraphs in a fundraising email increased donations by 16%. Reducing the words from 127 to 49 in an emailed survey increased the response rate from 2.7% to 4.8%. Public companies that used long sentences and complicated words to state their ethics code were seen as less moral and trustworthy. Phew! Short and sweet it has to be then? What happens when the first-level contact at the client’s throws your content on the scale to weigh the “content”? How many are fortunate enough to deal directly with the would-be author to understand them and their authentic tone well enough to make the draft a “good to go” at the very first instance? Of course, without interference from chatty intermediaries and GPT! Short, easy words definitely have their place but not for all. This “sesquipedalian” Member of Parliament (MP) is known less for what he says than for the words he uses to say that, whether you understand or not be damned. That’s his brand, what has made him famous. An old friend, an ageless writer and veteran communications professional, had the opportunity to compliment this MP after the latter had addressed a gathering. “Thank you for elevating this discussion to crepuscular altitude and suffusing it with intellect of refulgent luminosity.” Incidentally, this friend’s first book will be published soon. When he told me about it, I suggested he should title it Condiment-laden Camellia sinensis decoction for the neshama. He refused. Must be the influence of the new wave. He has given it a title all too simple and short: Masala chai for the soul.
6 Comments
Srinagesh Simha
4/10/2023 06:34:15 pm
Absolutely correct. My father was fond of old British ! My friends preferred American English. Also. Legal language is different. Years ago, I was Administrator of a small hospital. I was drafting a letter to the police that a woman barged into the hospital, delivered a baby and then disappeared. I was using the words..."has, since 5 am, ABSCONDED. My dear friend and legal consultant said that I could not use "absconded" When I demanded the reason, he enlightened me that to declare anyone as absconded, an enquiry needs to be conducted. I screamed.."then WHAT should I write," He deflated my ego by suggesting "since 5 am, she is not seen in her bed" I screamed once again!!!
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Dr Sonali Kulkarni
4/10/2023 10:26:12 pm
Ha ha ha... seriously....When people are debating on American or British English we are working smoothly with 'Indian English'. Majority of countries don't even bother about learning or speaking English but we have made such a fuss about it in life, that it has become a confidence tonic today. What an Irony! Apart of this, today's Gen- Z is all together at different level of English . Just like a famous dish - Chinese Bhel...
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Thanks, Dr Sonali! You are right about English becoming a "confidence tonic". Unfortunately, it is also the most importance yardstick of one's capability. It is a medium of expression and is bound to evolve as we do. Problem starts when ego seeps into its usage.
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Rutuja Patil
6/10/2023 10:07:20 am
Flowery language used with the intention to impress can do the opposite. Language must be organic. Right information can be delivered in simple, understanding and engaging writing as yours. Always to the point and engaging!
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