Open for business as unusual
It has been nearly two months after I last visited my shop located about 20 km from my house. It is a trip I have done millions of times over nearly a decade; a route so familiar that I can do it blindfolded. Today my eyes are wide open as I cautiously drive down deserted roads.
A policeman stops me at a junction, about 7 km from my shop. His expression changes as he looks at me closely. I explain where I am headed and what I do for a living. “I know,” he replies. I wonder if he is being sarcastic.
“I have been to your shop,” he clarifies. He is not happy that my wife is accompanying me at a time when even one person has no business to be out and about. But then I am out on business, running a shop selling essentials and he knows that for a fact. He points me down the only route that is open.
Finally, I reach the shop. It is mid-morning and the neighborhood is unusually quiet. I start pulling up the shutter and then stop, worried that it was very loud. My wife and I do some cleaning, rearrange the shelves, and sit in the shop for a while.
There are no customers because I had not told anyone I was planning to open the shop. And I didn’t want to do that until I had official clearance from the police. For that I was determined to go the police station nearest the shop. We close the shop and head there.
Policing for protection
The inspector who heads the station emerges from inside just as we enter the station. I introduce myself.
“I know you,” he stops me halfway. I can sense my wife looking at me. How come this fellow is known to so many policemen, she is probably wondering.
“I started my duty before 7 a.m. keeping people away from the road,” the inspector continues. The last meal he had was the previous evening. So, he had just finished a late brunch before duty took him away again.
I apologize for not recognizing him. I did have a regular customer from that police station, but that was—
“I had come with my senior and you had given us both some coffee.” He mentions the name of the senior and it clicks.
Before I repeat my apology, he asks another question. “Your shop is the one that always has those long south Indian bananas hanging outside, right?” I agree. No point in reminding him about my shop’s name.
“If you are supposed to be selling essentials, you should have been there all these days, at least for limited hours. Why do you want to open now?”
I explain that I was scared. And I wanted to make sure I obeyed the restrictions. Which is a polite way of saying that I was afraid of being beaten up by the police. From his smile, it is clear he understands.
“Do you know that we are in a red zone? That means we are all in big danger from the virus. You think that the virus will simply go away? The virus will remain with us, even in our lungs at least for a couple of years. So, we have to take care. That is why we have to be bad and rude with everyone. Because people don’t understand that we are all in danger. All—you, me, them. We have to do our duty. We can’t work from home,” he pauses. I wonder if he has read up on the virus.
“Listen, I am not complaining. We have nothing against the people we keep driving away. Our biggest problem is all the news and videos people share on the mobile. Everyone believes anything. And they love to show us worse than we are. After all, it is fun to share a video of a policeman supposedly beating up a poor vegetable fellow. We may not get to eat. We may share our food with 10 others who have nothing to eat, but that is not fun. Right?”
He shrugs as if trying to shake off the mood he is in.
Is corona goading us?
He tells me I can open the shop for a limited duration as applicable to the zone. Then he describes how I can avoid overcrowding and the precautions I must take. All his directions make perfect sense. Before I leave, he warns, “If we find your shop is responsible for causing overcrowding, we will close the shop and take action against you.” There is no malice, it is just a statement of intention.
On the way back home, I pass several policemen on duty. They are out in the sun, not safe at home. The only protection they had was a mask and a lathi—one against the virus, one for the people. In this fight against an evil entity we can’t see, are we and the police making each other the visible evil? Would we be happier with the virus if the police didn’t use their lathis? Is Covid setting us up, goading us all to be lesser beings?
I reach home and send a WhatsApp message to all my customers that I was opening again and what they needed to do to help me stay open.
As I head to the shop the next morning, I wonder if this is the return of the normal. After all, normal never stays new for long. We make sure it doesn’t.
This post is triggered by the tone and substance of the WhatsApp message my anonymous shopkeeper friend broadcast. Far from being a dry announcement, it was eager to serve again, apologetic for staying away for long, joyous to be with friends again and anxious to ensure everyone bought well and stayed safe. Yes, it was infectious.
About the graphic. It must not have been easy for a busy designer who takes appetizing images of food to digress into illustration, but sportingly she went bananas for this piece. Thanks, Tasneem Syed!
9/5/2020 05:43:58 pm
It's humbling to know the couple of distinct perspectives both cornerstones of Covid management.
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